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| Privacy Notice |
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DATA PROTECTION NOTICE
The purpose of this statement is to set out how we use personal information that we may obtain about you. By registering as a user of the services provided by House of Magic (UK) shop and by using the House of Magic (UK) web site generally, you agree to this use.
When you register and use this site you will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfill our agreement with you.
We may use information that you provide or that is obtained by us:
a. To register you with our web site and to administer our web site services
b. for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve, services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you using computerized technology, for example automatically selecting products or services, which we think will interest you from the information we have. We may inform you (by e-mail, telephone, text message, mail or otherwise) about products and services (including those of other companies and organizations), which we consider may be of interest to you. If you do not wish House of Magic (UK) to use or share your information for marketing purposes, please tick the opt-out box when registering.
c. For the prevention and detection of fraud
d. To administer any prize draws or competitions you may enter
We may give information about you to the following, who may use it for the same purposes as set out above:
a. to employees and agents of the House of Magic (UK) to administer any accounts, products and services provided to you by the House of Magic (UK) now or in the future
b. agents who profile your data so that we may tailor the goods and services we offer to your specific needs
c. to other organizations for the administration of our prize draws or competitions
We may also disclose your information
a. to anyone to whom we transfer our rights and duties under our agreement with you.
b. if we have a duty to do so or if the law allows us to do so.
In order that we can monitor and improve the site, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the web site that you visited prior to our site.
New technologies are emerging on the Internet that help us to deliver customised visitor experiences. In particular, there is a technology called "cookies" which may be used to provide you with customized information from our website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to, understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Cookies also allow us to make our website more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time you wish to visit our website. We use cookies so that we can give you a better experience when you return to our website. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it.
We may supplement the information that you provide to us with information that we receive from third parties.
We endeavor to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.
You have the right to see personal data (as defined by the Data Protection Act) that we may keep about you upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us.
Please be aware that our site may link to other web sites, which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked web sites.
In the course of undertaking the activities specified in this privacy policy we may transfer data outside the European Economic Area to countries which do not have data protection laws or to countries where your privacy and other fundamental rights may not be protected as extensively as in the United Kingdom
Please note that any products and services are supplied subject to our standard terms and conditions
If you have any comments or queries in connection with our privacy policy, please e-mail us at:
info@houseofmagicuk.com or call us on 01384-373209.
SECURITY
Secure Online Shopping
At the House of Magic (UK) we take security very seriously, and make shopping online as safe as shopping in our actual shop.
Your browser will go into secure mode as soon as you click "Go to Checkout' - so before you enter any personal or payment details you can check that you are shopping in a secure environment by looking for either a locked padlock icon, or an image of a key in the grey bar at the bottom of your browser screen.
Being in 'secure mode' means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site, so your card details cannot be viewed by anyone else using the Internet. If you are using one of the more recent browser versions, our site supports 128 bit encryption, therefore keeping your details as safe as possible at all times.
We only accept orders that are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an un-secure connection. During payment, we also ask for your card billing address, as an additional security check.
No credit or debit card details are stored for more than 28 days after your order has been processed.
If you have any further concerns about security, please call our Customer Services team on
01384-373209 or email order.enquiries@houseofmagicuk.com
Is Internet Shopping is Safe?
The IMRG's (Interactive Media in Retail Group) "Internet Shopping is Safe" campaign aims to help consumers avoid being confused by the deluge of online shopping advice, by uniting merchants, facilitators, banks and Government behind industry approved internet shopping advice and practical help. Internet Shopping is now at least as safe as shopping in a store or by phone, so there is no need for anyone to miss out on the benefits it can provide.
Here is IMRG's official Internet shopping advice:
All of your usual shopping rights apply online: see www.consumer.gov.uk
Know who you are dealing with: get the seller's phone number and postal address
Be aware of terms and conditions: check payment and delivery details
Keep records of what you order
EU law protects you against fraudulent use of your payment card in EU transactions : credit cards give you extra protection
Only give your payment card details over a secure connection and never by e-mail: never disclose your PIN to anyone, and NEVER send it over the internet.
You usually have at least 7 days to cancel an order and request a refund from an EU retailer.
Check your payment card statement carefully: you have at least 90 days to report a suspect transaction
When you buy goods online from outside the EU: you are an importer and may be liable to pay Customs Duty & VAT; err on the side of caution as it may be difficult to seek redress if problems arise
If you have a problem, contact the seller then, if you need to, the payment card company or your local Trading Standards Office.
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